FAQ

Questions fréquentes

Clear answers for flights, hotels, transfers and tours.

Questions fréquentes

Les règles d’annulation, remboursement et modification des vols et hôtels sont définies directement par la compagnie, l’hôtel ou le fournisseur. Vérifiez les conditions avant achat.

FAQ →
Yes, airport transfer reservations are sent by email and payment is collected on arrival unless a different arrangement is agreed.
Passenger count, flight number, arrival date/time, airport and hotel or destination address are required for confirmation.
The airline, hotel or booking provider handles refund and cancellation rules directly.
Please send tour name, date, number of guests and hotel pickup address through the form.